CONTACT AND ORDER / DISPATCH INFO

Dispatch - Please note due to the current pandemic, we have restricted our postage days to Wednesdays.

All standard UK postage is sent 2nd class and estimates at 2 working days with Royal Mail.

Postal upgrades are available at checkout.

International shipping and estimated postage times.

Standard international postage has no tracking, if you require tracking an upgrade option is available.

Due to COVID some delays may be experienced especially with orders to Canada and the US. Please allow up to 4 weeks in some cases. We advise the tracking option for those orders.

Once we have packed and dispatched your orders, we can not be held accountable for any delays due to the current pandemic or postal service logistical services.

Please note all EU orders will be subject to import VAT from 1st July and will be payable by the customer upon arriving at the country of import 

Dispatch times - the first working day begins the first full working day prior to an order.

(Please allow extended despatch times over seasonal periods such as Halloween and Christmas)

Art prints and greetings cards 3-5 working days (please allow extended times during seasonal periods due to high demand.)

Pin badges 3-5 working days

Mugs 7-10 working days (mugs are always sent separately to prints as they require a specialist smash proof box)

Apparel and tote bags 7-10 working days

Phone Cases 7 working days

Mystery Boxes 7-10 working days 

Christmas decorations - please read product listing for information (some may be pre-ordered items)

Please contact us below for queries.

Returns and exchanges

We happily accept returns and exchanges.

If you have received damaged items, please contact us straight away with your order number and photographic evidence of any damage.

No refunds will be given until items have been returned or proof of damage has been submitted.

Lost orders - we can not be held responsible for any delays due to COVID. Please allow and extended time period for your items to arrive. If your items do not arrive at all, please allow us time to file your case with our local mail system in order to receive the cost of items and postage back.

5 weeks is the longest we allow for reporting of lost or damaged items.