CONTACT AND DISPATCH INFO
Dispatch - Please note due to the current pandemic, we have restricted our postage days to every Tuesday.
All standard UK postage is sent 2nd class and estimates at 2 working days with Royal Mail.
Postal upgrades are available at checkout.
International shipping an estimated postage times.
Standard international postage has no tracking, if you require tracking an upgrade option is available.
Due to COVID some delays may be experienced especially with orders to Canada and the US. Please allow up to 4 weeks in some cases. We advise the tracking option for those orders.
Once we have packed and dispatched your orders, we can not be held accountable for any delays due to the current pandemic or postal service logistical services.
Art prints and greetings cards 3-5 working days
Bunting 7-10 working days
Mugs 7-10 working days
Shadow Boxes - 7-10 working days
Please contact us below for queries.
Returns and exchanges
We happily accept returns and exchanges.
If you have received damaged items, please contact us straight away with your order number and photographic evidence of any damage.
No refunds will be given until items have been returned or proof of damage has been submitted.
Lost orders - we can not be held responsible for any delays due to COVID. Please allow and extended time period for your items to arrive. If your items do not arrive at all, please allow us time to file your case with our local mail system in order to receive the cost of items and postage back.